Beskrivelse
Dette kursus er designet til at give kursisten den viden og de færdigheder, der kræves for at installere og konfigurere Windows 10 desktop- og mobile enheder i et Active Directory kontrolleret miljø. Du lærer bl.a. hvordan du installerer og tilpasser Windows 10 operativsystemet og applikationer, konfigurerer lokal- og fjern netværksforbindelse, samt opsætter og konfigurerer storage. Du vil også lære, hvordan man konfigurerer datasikkerhed, enhedssikkerhed, netværkssikkerhed, og hvordan du vedligeholder, opdaterer og gendanner Windows 10.
Forudsætninger
For at deltage på kurset skal kursisten have en basisforståelse inden for følgende områder:
TCP/IP, Netværk og DNS
Microsoft Active Directory Domain Services (AD DS)
Certifikater
Windows Server 2012 R2
Erfaring med Windows klienter, gerne tidligere så som Windows 7 el. 8.
Deltagerprofil
Den primære målgruppe for dette kursus er kursister, der yder 2 level support til brugere, der kører Windows 10 i en mellemstor eller stor organisation.
Den sekundære målgruppe for dette kursus er it-professionelle, der administrerer og understøtter Windows 10 desktops, enheder, brugere og tilhørende netværk og sikkerhedsmæssige ressourcer.
Indhold
Module 1: Implementing a Troubleshooting Methodology
Overview of Windows 10
Introduction to the ...%%%
... EDST Job Role
Overview of the Troubleshooting Steps
Troubleshooting Tools
Module 2: Troubleshooting Startup Issues
Overview of the Windows 10 Startup Recovery Environment
Troubleshooting Startup Settings
Troubleshooting Operating System Services Issues
Recovering BitLocker-Protected Drives
Module 3: Troubleshooting Hardware and Device Drivers
Troubleshooting Device Driver Failures
Overview of Hardware Troubleshooting
Troubleshooting Physical Failures
Monitoring Reliability
Configuring the Registry
Module 4: Troubleshooting Remote Computers
Using Remote Desktop
Using Remote Assistance
Remoting with Windows PowerShell
Module 5: Resolving Network Connectivity Issues
Determining Network Settings
Troubleshooting Network Connectivity Issues
Troubleshooting Name Resolution
Module 6: Troubleshooting Group Policy
Overview of Group Policy Application
Resolving Client Configuration Failures and GPO Application Issues
Module 7: Troubleshooting User Settings
Troubleshooting Sign In Issues
Troubleshooting the Application of User Settings
Module 8: Troubleshooting Remote Connectivity
Troubleshooting VPN Connectivity Issues
Troubleshooting DirectAccess
Module 9: Troubleshooting Resource Access Within a Domain
Troubleshooting File Permissions Issues
Recovering Files Encrypted by EFS
Troubleshooting Printer Access Issues
Module 10: Troubleshooting Resource Access for Non Domain Member Clients
Configuring and Troubleshooting Device Registration
Configuring and Troubleshooting Work Folders
Configuring and Troubleshooting OneDrive Access
Module 11: Troubleshooting Applications
Troubleshooting Desktop App Installation Issues
Troubleshooting Desktop Apps
Managing Windows Store Apps
Troubleshooting Access to Company Web Applications
Module 12: Maintaining Windows 10
Managing and Troubleshooting Windows Activation
Monitoring and Troubleshooting Performance
Applying Applications and Windows Updates
Module 13: Recovering Data and Operating System
File Recovery in Windows 10
Recovering an OS
Underviser Undervisningen varetages af en erfaren underviser fra Teknologisk Instituts netværk bestående af branchens dygtigste undervisere.
Microsoft Software Assurance Vouchere Kurset kan betales med 5 stk. Microsoft Software Assurance Vouchere.
Se vores øvrige kurser indenfor Windows 10
Deltagerprofil Den primære målgruppe for dette kursus er kursister, der yder 2 level support til brugere, der kører Windows 10 i en mellemstor eller stor organisation.
Den sekundære målgruppe for dette kursus er it-professionelle, der administrerer og understøtter Windows 10 desktops, enheder, brugere og tilhørende netværk og sikkerhedsmæssige ressourcer.
Forudsætninger For at deltage på kurset skal kursisten have en basisforståelse inden for følgende områder: TCP/IP, Netværk og DNS, Microsoft Active Directory Domain Services (AD DS), Certifikater, Windows Server 2012 R2, Erfaring med Windows klienter - gerne tidligere såsom Windows 7 el. 8.
Dette kursus giver dig den nødvendige viden til at installere og konfigurere Windows 10 desktop- og mobile enheder i et Active Directory kontrolleret miljø. Du lærer bl.a. hvordan du installerer og tilpasser Windows 10 operativsystemet og applikationer, konfigurerer lokal- og fjern netværksforbindelse, samt opsætter og konfigurerer storage. Du vil også lære, hvordan man konfigurerer datasikkerhed, enhedssikkerhed, netværkssikkerhed, og hvordan du vedligeholder, opdaterer og gendanner Windows 10.
Microsoft Software Assurance Vouchere Kurset kan betales med 5 stk. Microsoft Software Assurance Vouchere.
Se vores øvrige kurser indenfor Windows 10
Indhold Module 1: Implementing a Troubleshooting Methodology
Overview of Windows 10
Introduction to the EDST Job Role
Overview of the Troubleshooting Steps
Troubleshooting Tools
Module 2: Troubleshooting Startup Issues
Overview of the Windows 10 Startup Recovery Environment
Troubleshooting Startup Settings
Troubleshooting Operating System Services Issues
Recovering BitLocker-Protected Drives
Module 3: Troubleshooting Hardware and Device Drivers
Troubleshooting Device Driver Failures
Overview of Hardware Troubleshooting
Troubleshooting Physical Failures
Monitoring Reliability
Configuring the Registry
Module 4: Troubleshooting Remote Computers
Using Remote Desktop
Using Remote Assistance
Remoting with Windows PowerShell
Module 5: Resolving Network Connectivity Issues
Determining Network Settings
Troubleshooting Network Connectivity Issues
Troubleshooting Name Resolution
Module 6: Troubleshooting Group Policy
Overview of Group Policy Application
Resolving Client Configuration Failures and GPO Application Issues
Module 7: Troubleshooting User Settings
Troubleshooting Sign In Issues
Troubleshooting the Application of User Settings
Module 8: Troubleshooting Remote Connectivity
Troubleshooting VPN Connectivity Issues
Troubleshooting DirectAccess
Module 9: Troubleshooting Resource Access Within a Domain
Troubleshooting File Permissions Issues
Recovering Files Encrypted by EFS
Troubleshooting Printer Access Issues
Module 10: Troubleshooting Resource Access for Non Domain Member Clients
Configuring and Troubleshooting Device Registration
Configuring and Troubleshooting Work Folders
Configuring and Troubleshooting OneDrive Access
Module 11: Troubleshooting Applications
Troubleshooting Desktop App Installation Issues
Troubleshooting Desktop Apps
Managing Windows Store Apps
Troubleshooting Access to Company Web Applications
Module 12: Maintaining Windows 10
Managing and Troubleshooting Windows Activation
Monitoring and Troubleshooting Performance
Applying Applications and Windows Updates
Module 13: Recovering Data and Operating System
File Recovery in Windows 10
Recovering an OS
